Refund & Return Policy
Last updated: March 21, 2026
This Refund & Return Policy applies to purchases made through solomon-fx.com operated by Solomon FX. It supplements our Terms & Conditions.
1. Digital products and services
Many of our offerings (courses, digital downloads, software access, signals, or similar) are delivered electronically. Unless otherwise stated at checkout or required by applicable law, all sales of digital products and services may be final once access is granted or content is made available.
2. Physical goods (if applicable)
If we sell physical items, return eligibility, restocking fees, and shipping costs for returns will be stated on the product page or order confirmation. Items must be returned in original condition unless defective.
3. Subscriptions and recurring billing
Subscriptions renew automatically for the period you select until cancelled. You are responsible for cancelling before the renewal date if you do not wish to continue. Fees already charged are generally non-refundable except as stated in this policy, at checkout, or as required by law. See also our Service Level Agreement for service expectations and cancellation.
4. How to request a refund
Contact us at learn@solomon-fx.com with your order number, account email, and reason for the request. We may take reasonable steps to verify your identity and purchase.
5. Processing time
Approved refunds are typically processed to the original payment method within a reasonable period (often 5–14 business days), depending on banks and payment processors.
6. Chargebacks
If you dispute a charge with your bank instead of contacting us first, we may suspend or terminate access pending resolution.
7. Contact
learn@solomon-fx.com · 09069630095 / 09284039568